American and European Hotel Structures

American and European hotel structures

So now what’s the difference between American and European hotel management structures?

The table below gives a general idea about the differences. However don’t forget  it’s up to the owner to decide how he might want to structure his management organization .

American hotels  European hotels
Owner or General Manager

Room division


Uniformed Services


Food and Beverage Division

Marketing and Sales


Human Resources



Owner or General Manager

Front Office Manager (Chef de reception)

Food & Beverage Director (Maitre d’hotel)

Chef de cuisine


Head of departments

(each department has a head of department reporting back to one of the four se above)



by helmut schonwalder